Frequently Asked Questions
Game-changing convenience
Game-changing convenience
We offer express delivery within 2 hours across Muscat, all days of the week, 10am-10pm.
We’ll pick up and reuse our boxes, and the rest of our packaging is recyclable.Sustainable and responsible packaging is an integral part of our company strategy; we use suppliers including MULTIVAC, one of the leading providers worldwide of packaging solutions for food.
All orders are delivered within 2 hours across Muscat 10am-10pm daily, orders confirmed after 10pm are delivered 9am next day.
Is there a delivery minimum?
Is there a delivery minimum?
No minimum order value and our standard delivery fee is OMR 0.890bz.
When do you deliver?
When do you deliver?
Express 2 hours delivery, all days of the week, of all fresh meat products across Muscat.
Grills and accessories delivery?
Grills and accessories delivery?
All grills and accessories orders are fulfilled by our partner Casabella Oman in 24 to 48 hours. They work all days of the week except Friday.
Do I need to tip my delivery driver?
Do I need to tip my delivery driver?
There’s no specific requirement to tip your delivery driver — we are committed to paying a living wage that doesn’t depend on tips.
Where do you deliver?
Where do you deliver?
MLS products are currently available in Muscat.
Is there a refund Policy?
Is there a refund Policy?
Yes, if our meat is not up to your standards and not in good quality, we provide a 100% refund or give an option to replace it. Customer satisfaction comes first to us.