FAQs

Game-changing convenience

We offer express delivery within 2 hours across Muscat, all days of the week, 9am-10pm.

We’ll pick up and reuse our boxes, and the rest of our packaging is recyclable.Sustainable and responsible packaging is an integral part of our company strategy; we use suppliers including MULTIVAC, one of the leading providers worldwide of packaging solutions for food.

All orders are delivered within 2 hours across Muscat 9am-10pm daily, orders confirmed after 10pm are delivered 9am next day.

Fresh or Frozen?

100% Fresh.

Is there a delivery minimum?

No minimum order value and our standard delivery fee is OMR 0.890bz.

When do you deliver?

Express 2 hours delivery, all days of the week, of all fresh meat products across Muscat.

Do I need to tip my delivery driver?

There’s no need to tip your delivery driver — we are committed to paying a living wage that doesn’t depend on tips.

Do you offer order pickup?

Yes, you can order from the website for free in-store pickup. Find our pickup locations here.

Where on website can I open or login a customer account?

You can create a new account or login to the old account on this page here.

Do you accept returns?

You may only return the product if incorrect product is delivered to you. You must complain within 24 hours.