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Delivered fresh within 2 hours across Muscat and Sohar all days of the week.

Privacy Policy

Data Collection and Privacy:

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

 

You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have User Account and you log in with your username and password or provide details for a Guest Account.

Collection of data:

 

We may collect various pieces of information if you seek to place an order for a Product on the Site.

 

We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to connect you with User Bank and/or other persons and entities to enable you to purchase products. We may collect personal information including, but not limited to; your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.

 

We will use the information you provide to administer your account with us; verify the financial transactions in relation to payments you make; audit the downloading of data from our website; improve the layout and/or content of the pages of our Site and customize them for users; identify users on our Site and / or carry out research on our users' demographics.

 

We may pass your name and address on to a third party in order to enable delivery of the product to you (for example to logistic partner), if need arises. You must only submit to us the information which is accurate and not misleading and you must keep it up to date and inform us of changes.

 

Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into User Account on the Site. User Account provides you with the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any other service to which you may have subscribed. You undertake to treat the User Account data confidentially and not make it available to third parties.

 

Please note that order details for Guest Accounts are only saved till the time they order is delivered.

 

 

Uses of collected information:

We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes. You can choose to opt out of this at any time.

 

Any answers to surveys or opinion polls we may ask you to complete will not be forwarded on to third parties.

 

We may further ANONYMITY data about users of the Site generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the Site or a link contained in an email to those registered to receive them, and supplying that anonymized data to third parties such as publishers. However, that anonymized data will not be capable of identifying you personally.

Correction of data:

If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage, you also have the right to ask us to stop using your personal data for direct marketing purposes.

 

Use of Cookies:

 

To improve the effectiveness and usability of Site for our users, we use "cookies", or such similar electronic tools to collect information to assign each visitor a unique random number to understand the user's individual interests using the identified computer or any handheld device.

Unless the user voluntarily identifies himself/herself (e.g., through registration), we have no way of knowing who the user is, even if we assign a cookie to the user's computer or handled device. The only personal information a cookie can contain is information supplied by the user. A cookie cannot read data off the user's hard drive.

Site advertisers may also assign their own cookies to the user's browser, a process that we do not control.

 

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